Tickets - Add New Ticket
POST yourdomain.com/api/tickets
Header
json
| Field | Type | Description |
|---|---|---|
| Authorization | String |
Basic Access Authentication token. |
Parameter
json
| Field | Type | Description |
|---|---|---|
| subject | String |
Mandatory Ticket name . |
| department | String |
Mandatory Ticket Department. |
| contactid | String |
Mandatory Ticket Contact. |
| userid | String |
Mandatory Ticket user. |
| project_id (optional) | String |
Optional Ticket Project. |
| message (optional) | String |
Optional Ticket message. |
| service (optional) | String |
Optional Ticket Service. |
| assigned (optional) | String |
Optional Assign ticket. |
| cc (optional) | String |
Optional Ticket CC. |
| priority (optional) | String |
Optional Priority. |
| tags (optional) | String |
Optional ticket tags. |
Success 200
json
| Field | Type | Description |
|---|---|---|
| status | Boolean |
Request status. |
| message | String |
Ticket add successful. |
Error 4xx
json
| Name | Type | Description |
|---|---|---|
| status | Boolean |
Request status. |
| message | String |
Ticket add fail. |
HTTP/1.1 200 OK
{
"status": true,
"message": "Ticket add successful."
}HTTP/1.1 404 Not Found
{
"status": false,
"message": "Ticket add fail."
}