API Guide Items- Tickets - Request Ticket information

Tickets - Request Ticket information

GET yourdomain.com/api/tickets/:id

Header

json
Field Type Description
Authorization String

Basic Access Authentication token.

Parameter

json
Field Type Description
id Number

Ticket unique ID.

Success 200

json
Field Type Description
Ticket Object

information.

Error 4xx

json
Name Type Description
status Boolean

Request status.

message String

The id of the Ticket was not found.

HTTP/1.1 200 OK
{
    "id": "7",
    "ticketid": "7",
    "adminreplying": "0",
    "userid": "0",
    "contactid": "0",
    "email": null,
    "name": "Trung bình",
    "department": "1",
    "priority": "2",
    "status": "1",
    "service": "1",
    "ticketkey": "8ef33d61bb0f26cd158d56cc18b71c02",
    "subject": "Ticket ER",
    "message": "Ticket ER",
    "admin": "5",
    "date": "2019-04-10 03:08:21",
    "project_id": "5",
    "lastreply": null,
    "clientread": "0",
    "adminread": "1",
    "assigned": "5",
    "line_manager": "8",
    "milestone": "27",
    ...
}
HTTP/1.1 404 Not Found
{
  "status": false,
  "message": "No data were found"
}

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