API Guide Items- Tickets - Search Ticket Information

Tickets - Search Ticket Information

GET yourdomain.com/api/tickets/search/:keysearch

Header

json
Field Type Description
Authorization String

Basic Access Authentication token.

Parameter

json
Field Type Description
keysearch String

Search keywords.

Success 200

json
Field Type Description
Ticket Object

information.

Error 4xx

json
Name Type Description
status Boolean

Request status.

message String

The id of the Ticket was not found.

HTTP/1.1 200 OK
{
    "ticketid": "7",
    "adminreplying": "0",
    "userid": "0",
    "contactid": "0",
    "email": null,
    "name": "Trung bình",
    "department": "1",
    "priority": "2",
    "status": "1",
    "service": "1",
    "ticketkey": "8ef33d61bb0f26cd158d56cc18b71c02",
    "subject": "Ticket ER",
    "message": "Ticket ER",
    "admin": "5",
    "date": "2019-04-10 03:08:21",
    "project_id": "5",
    "lastreply": null,
    "clientread": "0",
    "adminread": "1",
    "assigned": "5",
    "line_manager": "8",
    "milestone": "27",
    ...
}
HTTP/1.1 404 Not Found
{
  "status": false,
  "message": "No data were found"
}

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